Website and sale terms
This website is operated as SerevaFlow (Sereva), an Australian online store. These terms govern website use and purchases, subject to applicable laws and consumer rights that cannot be excluded.
Product information
We aim to accurately describe the massager, its features, pricing and appearance. Display colours may vary between screens. The product is intended for general comfort and relaxation and is not a substitute for medical advice or treatment. Follow the instructions provided with the device.
Pricing and orders
Prices are in Australian dollars and the full payable amount, including applicable delivery fees, is shown at checkout. If an order cannot be fulfilled as expected, we will contact you to discuss appropriate options and comply with Australian Consumer Law.
Payment
Payments are processed through the methods offered in Shopify checkout. Do not send card details through the site's contact form.
Delivery and returns
See our Shipping & Delivery and Returns & Refunds pages. Those pages and these terms do not override statutory consumer guarantees.
Content and acceptable use
Please do not misuse our website or interfere with other users. Images and product materials are displayed for shopping and informational purposes and should not be reproduced commercially without permission where rights apply.
Changes and contact
We may update these terms. Orders are governed by the conditions communicated at purchase and relevant law.
Need help with an order? Please use our contact form and include your order number so we can assist you.